More delays to come?

In 2015, European air passenger traffic grew by 2.9%, just short of reaching 900 million, while global growth reached 6.5%. Needless to say, carriers...

Chartered flights and your right to compensation

There is a common misconception among travelers that chartered flights are not subject to standard regulation and the customer service expectation on these flights is significantly...

Passenger rights in the US

Previously, we told you how to claim up to €600 on flights in-and-out of Europe. But what happens when your travel plans are disrupted while flying...