Why is my flight delayed? 7 surprising reasons

Passengers love to complain and tweet the airline when their flight is delayed or cancelled. But beyond the classic “operational reasons”, “technical difficulties” and “flight traffic”...

Chartered flights and your right to compensation

There is a common misconception among travelers that chartered flights are not subject to standard regulation and the customer service expectation on these flights is significantly...

What causes a flight delay?

There is a good chance that if you try to inquire about the reason of your flight delay or cancellation, you’ll hear the mystical expression...

Passenger rights in the US

Previously, we told you how to claim up to €600 on flights in-and-out of Europe. But what happens when your travel plans are disrupted while flying...